Effective as of March 11, 2025, this Privacy Policy explains how personal information is collected, used, disclosed, and otherwise handled in connection with our website, online services, products, and customer interactions. We recognize that privacy and information security are important to our customers and website visitors, and we are committed to treating personal information with care. This policy also explains the choices available to individuals regarding their information and provides general guidance on how personal data may be handled when interacting with our services.
This Privacy Policy applies to individuals who browse or use our website and related online services, including visitors, customers, prospective customers, purchasers, and participants in applicable rewards programs. It also applies to people who choose to receive news, promotional content, updates, or other marketing communications, including text messages when they have specifically opted in to receive them.
The policy also covers individuals who take part in events, contests, sweepstakes, surveys, research activities, promotions, or other programs that we sponsor or organize. It may additionally apply to vendors, business partners, professional contacts, and other individuals who communicate with us or interact with our services through social media, online platforms, or other third-party channels.
Certain categories of information are outside the scope of this policy. Information relating to employees, personnel, job applicants, employment candidates, or other information excluded from privacy requirements under applicable law may be governed by separate policies or rules.
In some circumstances, additional privacy notices may be provided for specific programs, promotions, partnerships, or services. These supplemental notices may contain more detailed information about the personal data collected, how it is used, and with whom it may be shared. When a supplemental notice applies to a particular activity and conflicts with this Privacy Policy, the supplemental notice will govern the personal information covered by that specific notice.
The type of personal information we collect depends on how you interact with our services. Information may be provided directly by you, obtained from other sources, or collected automatically through your use of our website and digital services.
When you create an account, subscribe to receive information, join a rewards program, participate in a promotion, or enter a contest or event, we may collect identifying and contact information. This may include your name, email address, password, telephone number, communication preferences, and other information you decide to provide or store in your account. Depending on the service involved, additional details may include billing and delivery information, contact details, date of birth, interests, preferences, or similar information.
When a gift purchase is made, information relating to the intended recipient may also be collected when necessary to complete and deliver the transaction.
When you place an order, purchase a product, or begin a return, we may collect payment and transaction information needed to process that activity. We may also retain information about previous purchases, transactions, products viewed, and items placed in a shopping cart. If you choose to store payment information within an account, that information may also be retained for future use in accordance with applicable privacy requirements.
We may collect and maintain information about communications between you and our customer service team. When you contact us through online chat, email, postal communication, telephone, or another available channel, records may be maintained containing your contact information, the details you provide, and responses associated with your inquiry. Information shared through chat sessions, community areas, forums, social media channels, and other interactive portions of our services may also be retained where appropriate.
If you participate in a contest, sweepstakes, promotional activity, or similar program, photographs, videos, or other media that you submit may be collected and used as necessary to administer the activity and meet its stated requirements.
Personal information may also be obtained from third-party sources. Depending on the circumstances, these sources can include publicly available databases, marketing partners, social media services, and other external providers. When you interact with us through a third-party social platform or publish information about us there, we may receive certain information from that platform or account.
Third-party platforms determine what information they collect and what information they provide to others. Their privacy practices may differ from ours, and information that you make publicly available may be accessible according to their policies. For details about the way those services collect, use, or disclose personal information, you should review the privacy policy of the relevant third-party provider.
We may also work with external service providers that help us maintain, improve, or update customer and prospective customer information. These providers may assist with activities such as direct-mail campaigns, customer outreach, communications, and efforts to identify individuals who may have an interest in our products or services.
In addition to information you provide directly, certain information is gathered automatically when you browse or use our services. Digital technologies such as cookies, tracking pixels, log files, and similar tools may collect information relating to your device, browser, and activity.
Automatically collected information may include an IP address, general geographic information, domain name, page views, dates and times of activity, browser characteristics, device type, device identifiers, internet service provider information, referring and exit pages, operating system, language preferences, clickstream information, and related technical or usage details.
We may also collect information about how you interact with the website. This may include links you select, searches you perform, functions or features you use, products you view, pages you visit, the amount of time spent on particular areas, items added to your shopping cart, and interactions with our services or other users.
Location-related information may also be collected or estimated through technical information associated with your use of our services, including information derived from your IP address. The accuracy and nature of such information may vary depending on the technology used and the circumstances of the interaction.
We encourage users to review their available privacy settings and understand the choices associated with the collection and use of personal information. Different services, communications, and jurisdictions may provide different privacy rights or options. Additional information about privacy choices and region-specific rights may apply depending on where you live and how you interact with our services.
Our approach to privacy is intended to provide greater transparency regarding the information associated with website activity, purchases, communications, account use, marketing preferences, and online interactions. We may update our privacy practices and related notices as our services, technologies, and legal requirements evolve.
Your continued interaction with our services is subject to this Privacy Policy together with the applicable website terms and other policies governing the services you use. Reviewing the current versions of those documents can help you understand the rules and privacy practices that apply at the time of your interaction.
For privacy questions, requests concerning personal information, or other concerns related to this policy, please contact [email protected].